This sucks! Can't get itunes to down load premium feed!

StephenB · Postby **StephenB** » October 19th, 2009 7:14 pm

I've sent emails to support with no response. I can't get itunes to download premium feeds. I put my user name and password in and it says username or password incorrect. I log in to reussianpod101.com just fine with that info. What gives?!?!?!?!??

Postby **super_user** » July 10th, 2010 4:42 am

Hello StephenB,
I am sorry to hear that support never got back to you. The username/password in the Premium Feed are case-sensitive. Please be sure to enter both exactly as you did when you signed up.
I hope this helps.
Team RussianPod101.com

ergin · Postby **ergin** » July 19th, 2010 8:57 am

I have the same problem(basic account)

Postby **super_user** » July 19th, 2010 12:46 pm

@ergin - We are sorry to hear that you're having a problem downloading our Basic iTunes feed. Kindly email us at contactus[at]russianpod101.com and a customer service rep will help you resolve the issue as soon as possible. Thank you and apologies for the inconvenience.